You may return new, unopened items, and opened defective products within 30 days of delivery for a refund[1].
If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
[1] Below are some guidelines to follow for returns:
- All returns must be received within 30 days of the order being delivered.
- All returns will be subject to a 15% restocking fee.
- You will pay for return shipping costs.
FAQ:
1: How will I get my refund?
- You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund quicker. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- The original shipping fee is non-refundable.